Thank you for visiting and shopping at Kaajli.com. We are committed to providing you with a seamless and satisfying shopping experience. Please read our Shipping Policy carefully to understand how we handle shipping and delivery.

Shipping Process

• Order Processing Time: Once your order is confirmed, we will process and ship your order within 2-3 business days. Orders placed after 4 PM IST will be processed the next business day.
• Delivery Time: The estimated delivery time depends on your location:
  • Domestic Orders (within India): Typically, 5-7 business days from the date of dispatch.
  • International Orders: Estimated delivery time is 10-15 business days, depending on the destination country and customs procedures.

Please note that delivery times may vary due to unforeseen circumstances, such as weather conditions, shipping carrier delays, or public holidays.

Shipping Charges

• Domestic Shipping: We offer free shipping on all domestic orders above ₹500. For orders below ₹500, a nominal shipping fee of ₹50 will be applied.
• International Shipping: Shipping charges for international orders will be calculated at checkout based on the destination and weight of the package.

Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking number. You can use this tracking number to monitor the status of your shipment on the courier’s website. Please allow 24-48 hours for the tracking information to update.

Delivery Address

Please ensure that your delivery address is accurate and complete, including any necessary details such as apartment numbers or floor levels. Kaajli.com is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Delayed or Lost Orders

In rare cases where an order may be delayed or lost during transit, please contact our customer service team at support@kaajli.com. We will work with the courier to resolve the issue and ensure your order is delivered as quickly as possible.

International Shipping Policies

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in our shipping fees and must be paid upon delivery.

Damaged or Missing Items

If your order arrives with damaged or missing items, please contact us immediately at support@kaajli.com with your order number and a photo of the damaged items. We will work to resolve the issue through a replacement or refund.

Changes to Shipping Policy

Kaajli.com reserves the right to update or modify this shipping policy at any time. Changes will be posted on this page, and we encourage you to review this policy periodically.