Privacy Policy
At Kaajli.com (“Kaajli”, “we”, or “us”), we understand how important your privacy is and we are committed to handling your information with care. This privacy policy outlines how we collect, use, and protect your information. By visiting Kaajli.com, you agree to the practices outlined in this notice.
Controller of Your Data
Kaajli Silk Sarees Private Limited (“Kaajli”), an Indian company, is the controller of your personal data and responsible for it under applicable data protection laws.
Information We Collect
Kaajli is committed to protecting your privacy and maintaining the confidentiality of your personal data. We do not share personally identifiable information with third parties. Your information is collected to help us serve you better and offer a more personalized shopping experience.
We gather the following types of information:
- Information You Provide: When you create a Kaajli account or provide details on our website, we store this information. It allows us to respond to your queries, improve your shopping experience, and communicate with you.
- Automatic Information: Like many websites, we use “cookies” to collect data about your interaction with Kaajli.com. This may include information such as your location, device details, and browsing behavior. This helps us improve our services and offer personalized content and advertisements.
- Information from Other Sources: We may receive additional data from third parties and add it to your account details to enhance your experience.
Use of Your Information
The data we collect helps us improve your shopping experience by:
- Enhancing our platform and preventing fraudulent activity
- Providing order history and account management features
- Personalizing future shopping experiences and product recommendations
- Offering location-based services and personalized content
We may share non-personal statistical information in aggregate form with our partners. However, we will never disclose personally identifiable information without your consent, unless required by law.
Legal Basis for Processing Your Data
Processing your personal data is essential for managing and delivering orders. When you create a Kaajli account, you give your consent for us to process this data. Additionally, we use legitimate interest grounds to offer product recommendations and enhance our services.
Data Retention
We will retain your personal data as long as your Kaajli account is active. You can terminate your account at any time. Upon termination, your account will be inactive, but we may retain data if required by law or for any ongoing legal matters.
Cookies
Cookies help us recognize you when you return to our site and enable important features like adding items to your shopping cart. You can choose to disable cookies, but this may limit your ability to use our site.
Kaajli’s cookies do not allow access to your hard drive. They simply identify you to enhance your shopping experience.
Security of Information
We use Secure Socket Layer (SSL) encryption to protect your personal information. Payment details are processed through secure third-party servers. Kaajli does not have access to your credit card details.
Sharing Your Data
Your data may be shared within Kaajli but will never be sold to third parties without your consent. Data shared with third parties is only for providing services to you.
Your Rights
You have the right to:
- Withdraw your consent at any time by deactivating your account.
- Object to the processing of your personal data for legitimate interests by contacting us.
Children’s Use of Kaajli.com
Kaajli.com is intended for users who can form a legally binding contract under Indian law. Minors under the age of 18 may use our website only with the involvement of a parent or guardian.
Updates to Our Privacy Policy
Kaajli may update this policy as needed. If significant changes are made, we will notify you through our website or by email.
Grievance Officer
In accordance with the Information Technology Act, 2000, please find the contact details of our Grievance Officer below:
Designation: Customer Care Team Lead
Address: Vaishali Nagar, Jailpur
Phone: +91 000 000 0000
Email: support@kaajli.com (Mon-Fri, 9:30 AM – 6:30 PM)
For payment-related grievances, please refer to the following:
If you have any questions or need clarification regarding this privacy policy, please contact us at support@kaajli.com.
We prioritize your privacy and strive to make your experience at Kaajli.com both safe and secure.
